Refund Policy
Last updated 27 September 2026
Payments for Vendigit are processed by Paddle.com, our Merchant of Record. Paddle is the seller of record for every purchase and handles refunds.
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01 14-day refund window
You can request a full refund within 14 days of your first payment for a plan.
Refunds are processed by Paddle under its refund policy (https://www.paddle.com/legal/refund-policy) and applicable law, and are returned to the original payment method.
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02 How to request a refund
Write to contact@welldigit.com from the email address used for the purchase, with a short description of your request.
You can also contact Paddle directly at https://paddle.net to cancel or request a refund.
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03 Cancelling a subscription
You can cancel at any time from your team settings. The cancellation takes effect at the end of the current billing period and you will not be charged again. Renewals after the 14-day window are not refunded pro rata.
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04 Consumer rights
Nothing in this policy limits any mandatory rights or remedies available to consumers under applicable law.